Zapp! The Lightning Of Empowerment: How To Improve Quality, Productivity, And Employee Satisfaction by William C. Byham

Zapp! The Lightning Of Empowerment: How To Improve Quality, Productivity, And Employee Satisfaction

William C. Byham with Jeff Cox

197 pages • first pub 1988 (view editions)

nonfiction business informative slow-paced
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Description

A contemporary fable that shows how empowering people--zapping them--builds strong, enthusiastic employees and organizations dedicated to improving quality, sales, and productivity.

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