Johnston: Service Ops Management_p4 by Graham Clark, Michael Shulver, Robert Johnston

Johnston: Service Ops Management_p4

Graham Clark, Michael Shulver, Robert Johnston

462 pages missing pub info (view editions)

nonfiction business economics
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This international market-leading book, aimed at both students and practising managers, provides a comprehensive and balanced introduction to service operations management. Building on the basic principles of operations management, the authors exa...

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