Leading Libraries: How to Create a Service Culture by Wendi Arant Kaspar, Wyoma VanDuinkerken

Leading Libraries: How to Create a Service Culture

Wendi Arant Kaspar, Wyoma VanDuinkerken

233 pages first pub 2015 (editions)

nonfiction informative reflective slow-paced
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Quality leadership is integral to the very future of our profession. And it doesn't only come from the top down. Effective leadership is customer-focused and collaborative, fostering a service culture that invites the involvement of individuals in...

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