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266 pages • missing pub info (view editions)
ISBN/UID: 9780071387392
Format: Hardcover
Language: English
Publisher: McGraw-Hill Companies
Edition Pub Date: Not specified
Description
From the mouths of customers: what they want, how they want it, and what they'll do if they don't get it There's no way around it. Executives, managers, and strategic thinkers around the globe are grappling with how to transform their organization...
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266 pages • missing pub info (view editions)
ISBN/UID: 9780071387392
Format: Hardcover
Language: English
Publisher: McGraw-Hill Companies
Edition Pub Date: Not specified
Description
From the mouths of customers: what they want, how they want it, and what they'll do if they don't get it There's no way around it. Executives, managers, and strategic thinkers around the globe are grappling with how to transform their organization...
Community Reviews
Content Warnings