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174 pages • missing pub info (editions)
ISBN/UID: 9780470976319
Format: Hardcover
Language: English
Publisher: Jossey-Bass
Publication date: 11 April 2011
Description
Strong customer-focused companies have a clear, relevant promise which they obsessively deliver day-in, day-out. At the same time, they relentlessly drive the market by evolving the offer in the face of market developments and opportunities. Becau...
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174 pages • missing pub info (editions)
ISBN/UID: 9780470976319
Format: Hardcover
Language: English
Publisher: Jossey-Bass
Publication date: 11 April 2011
Description
Strong customer-focused companies have a clear, relevant promise which they obsessively deliver day-in, day-out. At the same time, they relentlessly drive the market by evolving the offer in the face of market developments and opportunities. Becau...