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236 pages • first pub 2004 (view editions)
ISBN/UID: 9788495787644
Format: Paperback
Language: Spanish
Publisher: Empresa Activa
Edition Pub Date: 01 February 2005
Description
Every contact of each employee with a customer is an opportunity for revenue growth. That includes everyone from the people working in a company's call center handling customer inquiries and complaints to the CEO. In this book, Charan provides the...
Community Reviews
Content Warnings
236 pages • first pub 2004 (view editions)
ISBN/UID: 9788495787644
Format: Paperback
Language: Spanish
Publisher: Empresa Activa
Edition Pub Date: 01 February 2005
Description
Every contact of each employee with a customer is an opportunity for revenue growth. That includes everyone from the people working in a company's call center handling customer inquiries and complaints to the CEO. In this book, Charan provides the...
Community Reviews
Content Warnings