Customer Relationship Marketing: Get to Know Your Customers and Win Their Loyalty by Liz Machtynger, Merlin Stone, Neil Woodcock

Customer Relationship Marketing: Get to Know Your Customers and Win Their Loyalty

Liz Machtynger, Merlin Stone, Neil Woodcock

228 pages missing pub info (view editions)

informative medium-paced
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The authors of Customer Relationship Marketing focus on the customer, emphasising the fact that successful marketing relies on both winning and retaining customers. They provide practical advice, detailed case examples, and tips on how a relations...

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