A Dictionary Of It Service Management: Terms, Acronyms, And Abbreviations by Ashley Hanna

A Dictionary Of It Service Management: Terms, Acronyms, And Abbreviations

Ashley Hanna

104 pages • missing pub info (editions)

nonfiction business economics reference informative medium-paced
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Description

This new Dictionary defines the main terms, acronyms and abbreviations used within the Service Management environment, focusing particularly on ITIL V3. The Dictionary of Terms is an ideal source of information for anyone new to Service Management...

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