Powerful Phrases for Effective Customer Service: Over 700 Ready-To-Use Phrases and Scripts That Really Get Results by Renee Evenson

Powerful Phrases for Effective Customer Service: Over 700 Ready-To-Use Phrases and Scripts That Really Get Results

Renee Evenson

294 pages • missing pub info (editions)

nonfiction business economics informative medium-paced
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Let's face it, dealing with customers isn't easy. They aren't always right--or even pleasant. But experienced business author Ren e Evenson ensures you always have the right words to defuse tense interactions. In Powerful Phrases for Effective Cus...

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