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160 pages • first pub 2006 (editions)
ISBN/UID: 9781555705602
Format: Paperback
Language: English
Publisher: Neal-Schuman Publishers
Publication date: 01 September 2006
Description
Establishing and maintaining the best possible customer service is essential for every library. Here is a training manual that gives you the "what to say" and "what to do" to make that goal a reality. Smith and Todaro offer guidance for training e...
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160 pages • first pub 2006 (editions)
ISBN/UID: 9781555705602
Format: Paperback
Language: English
Publisher: Neal-Schuman Publishers
Publication date: 01 September 2006
Description
Establishing and maintaining the best possible customer service is essential for every library. Here is a training manual that gives you the "what to say" and "what to do" to make that goal a reality. Smith and Todaro offer guidance for training e...
Community Reviews
Content Warnings