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137 pages • first pub 1992 (view editions)
ISBN/UID: 9780006530695
Format: Paperback
Language: English
Publisher: HarperCollins GB
Edition Pub Date: 19 May 1992
Description
"Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't good enough anymore. If you really want a booming business, you have to create Raving Fans." Th...
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Content Warnings
137 pages • first pub 1992 (view editions)
ISBN/UID: 9780006530695
Format: Paperback
Language: English
Publisher: HarperCollins GB
Edition Pub Date: 19 May 1992
Description
"Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't good enough anymore. If you really want a booming business, you have to create Raving Fans." Th...
Community Reviews
Content Warnings