John Seddon

11 books

Freedom from Command and Control: Rethinking Management for Lean Service by John Seddon

Freedom from Command and Control: Rethinking Management for Lean Service

John Seddon

256 pages • 2003

nonfiction business informative reflective medium-paced
The Whitehall Effect: How Whitehall Became the Enemy of Great Public Services - and What We Can Do About it by John Seddon

The Whitehall Effect: How Whitehall Became the Enemy of Great Public Services - and What We Can Do About it

John Seddon

216 pages • 2014

nonfiction business politics informative slow-paced
Beyond Command and Control by John Seddon

Beyond Command and Control

John Seddon

170 pages • 2019

informative medium-paced
The Case Against ISO 9000 by John Seddon
The Case Against ISO 9000
—
John Seddon

The Case Against ISO 9000

John Seddon

missing page info • 1997

informative reflective medium-paced
Delivering Public Services That Work: v. 2: The Vanguard Method in the Public Sector: Case Studies by Charlotte Pell
Delivering Public Services That Work: v. 2: The Vanguard Method in the Public Sector: Case Studies
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Charlotte Pell

Delivering Public Services That Work: v. 2: The Vanguard Method in the Public Sector: Case Studies

Charlotte Pell

missing page info • paperback • 2012

Freedom from Command and Control by John Seddon, John Seddon
Freedom from Command and Control
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John Seddon, John Seddon

Freedom from Command and Control

John Seddon, John Seddon

missing page info • 2003

informative reflective slow-paced
Freedom From Command And Control: A Better Way To Make The Work Work by John Seddon

Freedom From Command And Control: A Better Way To Make The Work Work

John Seddon

missing page info • 2003

nonfiction business informative medium-paced
I Want You to Cheat!: The Unreasonable Guide to Service and Quality in Organisation by John Seddon
I Want You to Cheat!: The Unreasonable Guide to Service and Quality in Organisation
—
John Seddon

I Want You to Cheat!: The Unreasonable Guide to Service and Quality in Organisation

John Seddon

160 pages • paperback • 1992

informative reflective medium-paced
I Want You to Cheat!: The Unreasonable Guide to Service and Quality in Organisations by John Seddon

I Want You to Cheat!: The Unreasonable Guide to Service and Quality in Organisations

John Seddon

160 pages • 1992

informative inspiring reflective medium-paced
In Pursuit of Quality: The Case Against ISO 9000 by John Seddon

In Pursuit of Quality: The Case Against ISO 9000

John Seddon

240 pages

challenging informative reflective medium-paced