Shep Hyken

13 books

Amazement Revolution: Seven Customer Service Startegies to Create an Amazing Customer (& Employee) Experience by Shep Hyken

Amazement Revolution: Seven Customer Service Startegies to Create an Amazing Customer (& Employee) Experience

Shep Hyken

214 pages • 2011

nonfiction business informative medium-paced
Be Amazing or Go Home: Seven Customer Service Habits That Create Confidence with Everyone by Shep Hyken

Be Amazing or Go Home: Seven Customer Service Habits That Create Confidence with Everyone

Shep Hyken

232 pages • 2017

nonfiction business informative medium-paced
The Convenience Revolution: How to Deliver a Customer Service Experience that Disrupts the Competition and Creates Fierce Loyalty by Shep Hyken

The Convenience Revolution: How to Deliver a Customer Service Experience that Disrupts the Competition and Creates Fierce Loyalty

Shep Hyken

214 pages • 2018

nonfiction business informative slow-paced
The Cult of the Customer: Create an Amazing Customer Experience That Turns Satisfied Customers Into Customer Evangelists by Shep Hyken

The Cult of the Customer: Create an Amazing Customer Experience That Turns Satisfied Customers Into Customer Evangelists

Shep Hyken

244 pages • paperback

nonfiction business economics informative slow-paced
Amaze Every Customer by Shep Hyken
Amaze Every Customer
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Shep Hyken

Amaze Every Customer

Shep Hyken

234 pages • hardcover • 2013

Amaze Every Customer Every Time: 52 Tools for Delivering the Most Amazing Customer Service on the Planet by Shep Hyken

Amaze Every Customer Every Time: 52 Tools for Delivering the Most Amazing Customer Service on the Planet

Shep Hyken

240 pages • 2013

nonfiction business informative medium-paced
The Amazement Revolution: Seven Customer Service Strategies to Create an Amazing Customer (and Employee) Experience by Shep Hyken

The Amazement Revolution: Seven Customer Service Strategies to Create an Amazing Customer (and Employee) Experience

Shep Hyken

229 pages • 2011

informative medium-paced
Be Amazing or Go Home: Seven Customer Service Habits that Create Confidence with Everyone by Shep Hyken
Be Amazing or Go Home: Seven Customer Service Habits that Create Confidence with Everyone
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Shep Hyken

Be Amazing or Go Home: Seven Customer Service Habits that Create Confidence with Everyone

Shep Hyken

232 pages • digital

Experts Power Guide to Selling More in Tough Times: Strategies To Help You Sell and Be Successful During Slumps, Recessions and Tough Economic Times by Raúl Candeloro
Experts Power Guide to Selling More in Tough Times: Strategies To Help You Sell and Be Successful During Slumps, Recessions and Tough Economic Times
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Raúl Candeloro

Experts Power Guide to Selling More in Tough Times: Strategies To Help You Sell and Be Successful During Slumps, Recessions and Tough Economic Times

Raúl Candeloro

missing page info • digital

I'll Be Back: How to Get Customers to Come Back Again & Again by Shep Hyken
I'll Be Back: How to Get Customers to Come Back Again & Again
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Shep Hyken

I'll Be Back: How to Get Customers to Come Back Again & Again

Shep Hyken

234 pages • digital