Browse editions

Current edition

Managing Quality Service In Hospitality: How Organizations Achieve Excellence In The Guest Experience by Robert C. Ford

Managing Quality Service In Hospitality: How Organizations Achieve Excellence In The Guest Experience
—
Robert C. Ford

Managing Quality Service In Hospitality: How Organizations Achieve Excellence In The Guest Experience
Robert C. Ford with Michael C. Sturman, Cherrill P. Heaton

544 pages • hardcover • 2011

Managing Quality Service In Hospitality: How Organizations Achieve Excellence In The Guest Experience by Robert C. Ford

Managing Quality Service In Hospitality: How Organizations Achieve Excellence In The Guest Experience
—
Robert C. Ford

Managing Quality Service In Hospitality: How Organizations Achieve Excellence In The Guest Experience

Robert C. Ford with Michael C. Sturman, Cherrill P. Heaton

544 pages • hardcover • 2011

Other editions (0)