Michael C. Sturman

3 books

The Cornell School of Hotel Administration on Hospitality: Cutting Edge Thinking and Practice by Michael C. Sturman
The Cornell School of Hotel Administration on Hospitality: Cutting Edge Thinking and Practice
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Michael C. Sturman

The Cornell School of Hotel Administration on Hospitality: Cutting Edge Thinking and Practice

Michael C. Sturman

713 pages • digital • 2011

Managing Hospitality Organizations: Achieving Excellence in the Guest Experience by Robert C. Ford, Michael C. Sturman

Managing Hospitality Organizations: Achieving Excellence in the Guest Experience

Robert C. Ford, Michael C. Sturman

576 pages • paperback

nonfiction business economics travel medium-paced
Managing Quality Service In Hospitality: How Organizations Achieve Excellence In The Guest Experience by Robert C. Ford
Managing Quality Service In Hospitality: How Organizations Achieve Excellence In The Guest Experience
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Robert C. Ford

Managing Quality Service In Hospitality: How Organizations Achieve Excellence In The Guest Experience

Robert C. Ford

544 pages • hardcover • 2011