Robert C. Ford

3 books

HR at Your Service: Lessons from Benchmark Service Organizations by Robert C. Ford, Gary P. Latham

HR at Your Service: Lessons from Benchmark Service Organizations

Robert C. Ford, Gary P. Latham

194 pages • paperback

nonfiction business economics
Managing Hospitality Organizations: Achieving Excellence in the Guest Experience by Robert C. Ford, Michael C. Sturman

Managing Hospitality Organizations: Achieving Excellence in the Guest Experience

Robert C. Ford, Michael C. Sturman

576 pages • paperback

nonfiction business economics travel medium-paced
Managing Quality Service In Hospitality: How Organizations Achieve Excellence In The Guest Experience by Robert C. Ford
Managing Quality Service In Hospitality: How Organizations Achieve Excellence In The Guest Experience
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Robert C. Ford

Managing Quality Service In Hospitality: How Organizations Achieve Excellence In The Guest Experience

Robert C. Ford

544 pages • hardcover • 2011